Salesforce is a customer relationship management solution that brings customers and companies together. Salesforce’s services allow businesses to use cloud technology to better connect with customers, partners and potential customers. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
It delivers the personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more.
Salesforce helps break down technology silos in your organization between departments so no matter where they are, employees in marketing, sales, commerce, service, and IT share a single customer view. This enables a deeper understanding of customers on one customer relationship management (CRM) platform. We call it Salesforce Customer 360 because it gives you a 360-degree view of your customers.
The technology helps people create better jobs, lives, companies, and communities.When you buy Salesforce, you’re not just buying a CRM platform; you’re joining an inclusive community of over 10 million innovators, disruptors, and community shapers.
